We collect information you provide directly: name, email address, profile photo, bio, and skill information. We also collect usage data such as pages visited, sessions attended, and search queries to improve the platform experience.
We use your information to: provide and improve the SkillSwap platform, match you with relevant mentors and skills, send booking confirmations and session reminders, generate AI session summaries, and communicate platform updates.
We share your public profile information (name, photo, headline, skills) with other SkillSwap users. We do not sell your personal information to third parties. We share data with service providers (Stripe for payments, Daily.co for video, OpenAI for AI features) only as needed to operate the platform.
With your consent, sessions may be recorded for your personal review. Recordings are stored securely and only accessible to session participants. Recordings are automatically deleted after 30 days unless you save them.
We use essential cookies for authentication and session management. We use analytics cookies (PostHog) to understand platform usage. You can disable analytics cookies in your browser settings.
We retain your account data for as long as your account is active. You may delete your account at any time from Settings. Upon deletion, your data is removed within 30 days, except for legal compliance records.
You have the right to: access your personal data, correct inaccurate data, delete your account and data, export your data, and opt out of marketing emails. Exercise these rights via Settings or by contacting support@skillswap.io.
We protect your data using industry-standard encryption (TLS in transit, AES-256 at rest), bcrypt password hashing, and regular security audits. We promptly notify users of any data breaches.
For privacy questions or requests, contact our Data Protection team at privacy@skillswap.io or write to SkillSwap, Inc., [Address].